Postage Information
Shipping & Delivery Information
At Davinci, we strive to provide a seamless and hassle-free shopping experience for all our customers. As part of our commitment to excellent service, we offer free postage on all items purchased through our online store for delivery to the UK mainland.
Postage Policy & Exceptions
While the majority of our products qualify for free shipping within the UK and Northern Ireland mainland, certain exceptional circumstances may require additional postage charges. These circumstances typically include, but are not limited to:
- Deliveries to remote locations, islands, or international addresses outside the standard free shipping zones
- Oversized or particularly heavy items that may incur additional shipping costs due to carrier restrictions
- Special handling or expedited delivery requests
In cases where additional postage fees apply, our sales team will contact you directly after your order has been placed to discuss the applicable charges. If the shipping cost is found to be unsatisfactory, you will have the option to cancel your order and receive a full refund before the item is dispatched.
Order Processing & Dispatch
- All orders are processed promptly and dispatched as soon as possible.
- If additional shipping charges are required, dispatch will only occur once the customer has agreed to the revised terms.
- Customers will receive tracking details (where applicable) once their order has been shipped.
Customer Support
Our team is always available to assist with any questions regarding shipping and delivery. If you require further clarification regarding postage, please feel free to contact our support team before placing your order.
📞 0151 548 1999
📧 Sales@davincimobility.co.uk
Thank you for choosing DaVinci Mobility . We appreciate your business and are committed to providing you with the best possible service.
Item location: Liverpool, United Kingdom